FAQ
Frequently Asked Questions
Ordering & Shipping
How long does shipping take?
Orders are processed within 2–3 business days, excluding weekends and holidays. After shipping, estimated delivery is 3–7 business days. Shipping is free on all U.S. orders. You’ll receive tracking by email when your order ships.
Do you offer international shipping?
We currently ship within the U.S. only, and U.S. shipping is always free.
Can I track my order?
Absolutely! Once your order ships, you'll receive a tracking number via email.
Sizing & Fit
How do I find my size?
Our swimwear runs small, so we recommend sizing up from your usual size. For two-piece sets, you can choose different top and bottom sizes. Check the measurements on the product page before ordering, or email ellenyabrito@britokinis.com with your measurements and we’ll help you choose.
What if my bikini doesn't fit?
We accept returns and exchanges within 14 days of delivery. Items must be unworn and unwashed, with tags and the hygienic liner attached.
Are your bikinis adjustable?
Many of our styles feature adjustable ties and straps for a customizable fit. Check individual product descriptions for details.
Product Care
How do I care for my bikini?
Hand wash in cold water and lay flat to dry. Avoid chlorine and prolonged sun exposure to maintain color and fabric quality.
What materials are your bikinis made from?
Our bikinis are made from high-quality, quick-drying fabric (80% polyester, 20% spandex) and are fully lined for comfort and durability.
Returns & Exchanges
What is your return policy?
We offer returns and exchanges within 14 days of delivery on unworn, unwashed items with tags and the hygienic liner attached. Swimwear must be in original condition for hygiene reasons.
How do I start a return?
Email ellenyabrito@britokinis.com with your order number, and we'll send you return instructions.
Who pays for return shipping?
Once your return is approved, we’ll email you a return shipping label. The cost of the label is deducted from your refund, unless the item arrived damaged or incorrect.
Contact & Support
How can I contact you?
You can reach us through our contact page, and we typically respond within 24 hours. You can also find us on Instagram and TikTok!
Do you have a physical store?
We're currently online-only, which allows us to offer you the best prices and selection.
